143 - Dealing with Conflict in the Workplace (3 hrs.)

Learn about conflict, how individuals handle it, causes and values, characteristics of conflict resolution styles, and ways to practice more effective skills for listening and building rapport.

Find out when this class is scheduled next here.


Schedule a Class for your own District!  Choose a class, find an instructor and fill out the form! Please note:  Class minimum is twelve participants.

Don’t forget SNA/SNAM Members can apply for Scholarships - Click here for Scholarship application!